UMD: A Globally Connected University

John Bertot

Prof
2116A Hornbake Library
College Park, MD 20742
Work Phone: 
301 405 3267
Expert Credentials: 

Public library use of and involvement with the Internet; Planning and evaluating library services, with an emphasis on digital services and resources; Management of digital information;  Development and implementation of performance measures, benchmarks, and statistics; Telecommunications and information policy development, with an emphasis on access and inclusion,Information management for effective and efficient government services delivery; Open and transformational government; E-government service planning, delivery, and evaluation

Area of Expertise: 

information and telecommunications policy, e-government, government agency technology planning and evaluation, and library planning and evaluation.

College: 
Country of Expertise: 
Degrees: 
Ph.D. Information Studies Syracuse University