UMD: A Globally Connected University

Health and Safety Resources

Health and Safety Resources

Your well-being is our utmost priority at every stage in the study abroad experience.


Alert-Traveler |  International Health Insurance through CISI  |  Pre-Departure Orientation  |  Health & Safety Pre-Departure Information  |  Emergency Contact Numbers

Alert-Traveler - Local Resources & Emergency Support System


UMD students, faculty, and staff participating in study abroad programs have access and are strongly encouraged to use the AlertTraveler (AT) phone app for the duration of their study abroad experience.  AT is a very important part of the health and safety network of resources in place to support the wellbeing of all participants on study abroad programs.  The app is available for download to iOS or Android mobile devices.  Participants are eligible to download AT 60 days from your MyEA itinerary’s start date.

Benefits of AlertTraveler:

  • Safety alerts. AlertTraveler (AT) keeps you informed of health, safety and security issues specific to your travel locations.  AT uses your MyEA itinerary to send country and city specific safety and security alerts and intelligence. 
  • Enable location services. Enabling location services on your mobile device allows AT to send  targeted alerts based on your GPS location, down to the city level. We strongly encourage travelers to enable location services. Doing so provides you with AT’s optimal service – putting timely, location specific health, safety and security information at your fingertips immediately.
  • Request Help
  • Safety check-in. Another important feature of the app is the instant check-in option.  This helps Education Abroad quickly reach out to you when emergencies arise to see if you are okay or if you need assistance. You can also proactively request help in emergencies.  
  • Other features. Other helpful features include info pages on security, local 911 equivalent numbers, travel logistics, political conditions, health advisories, and culture.

Need more information?

The following brief videos (most are 1 to 2 minutes long) demonstrate the app’s functions and show how to activate it:

For more information about AT you can access frequently asked questions, or take a look at the app’s user guide.

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Pre-Departure Orientation

As a study abroad student, you are required to attend an in-person orientation where EA advisors will review topics of health and safety while abroad. For your convenience, some of these topics are also covered in the following orientation videos. We also suggest that U.S. Citizens planning to study abroad review the International Travel Safety Information for Students published by the U.S. Department of State.

Appointments and paperwork associated with physical and mental healthDuring the pre-departure orientation and in meetings with your EA advisor, you will cover the following topics:

  • Researching political and cultural norms in your host country
  • General safety practices abroad
  • Emergency procedures and review of insurance policies
  • Important documents to bring abroad

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Health & Safety Pre-Departure Resources

Section I: Making the Decision to Study Abroad

Additional Resources


Section II: Physical Precautions to Support Your Safety Abroad

Additional Resources


Section III: Your Everyday Life Abroad

View our insurance resource page for more information on CISI insurance. 


Section IV: Your Physical & Mental Health Abroad

Additional Resources


Section V: Sexual Harassment, Assault & Other Misconduct

Additional Resources

Inform Education Abroad of any sexual misconduct: 

  • Use the AlertTraveler App (24/7)
  • Call Education Abroad (business hours apply): +1 301-314-7746
  • Contact the Office of Civil Rights and Sexual Misconduct (business hours apply): or +1 301-405-1142
  • Use any of the 24/7 emergency contacts listed below

If you are in danger, call the 911 equivalent immediately. 


Section VI: Alcohol, Drugs & Socializing Safely



Additional Resources


Section VII: What to Do in an Emergency


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Emergency Contact Numbers

Students can always contact the following 24/7 emergency numbers for help abroad:

  • The AlertTraveler app: Students can send a text asking for help through the AlertTraveler app
  • CISI/AXA Assistance: This is the emergency medical and travel assistance provider
    • +01 312-935-1703 (collect calls accepted)
    • Policy number: GLMN 04965887
  • University of Maryland Police Department: UMPD will contact Education Abroad
    • +01 301-405-3333
  • University of Maryland's CARE to Stop Violence: A confidential resource that offers support to survivors of sexual/dating violence
    • +01 301-741-3442
  • Students in danger should call the 911 equivalent immediately